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Terms & Conditions

Studio Classes - By attending a studio class you agree to take responsibility for your own safety in class, and will practice safely. You agree I (Ali Grace Wellness) cannot be held liable should and incident occur. You must declare all injuries, illnesses or medical conditions, and should health change, information will be updated. Payment is to be upfront & cannot be refunded.

Studio Memberships - By joining a membership you agree to recurring payments each month. Unfortunately missed classes cannot be refunded/rolled over. Depending on availability, you will be welcome to join another class, within that week. 

The monthly fee includes 6 weeks 'holiday'. During these weeks there will be no studio classes however a complimentary Zoom recording will be shared. You agree to take responsibility for the confidentiality of your password and login information and must not share it with anyone else.

Should you need to cancel your membership, you must do this yourself via your AGW account.

Zoom Classes - By joining live classes you agree to take responsibility for your own safety in class, and will practice safely. You agree I (Ali Grace Wellness) cannot be held liable should and incident occur. You must declare all injuries, illnesses or medical conditions, and should health change, information will be updated. Payment is to be upfront & cannot be refunded. If you miss a class for any reason you will receive the Zoom recording so you can catch up in your own time. 

Zoom Memberships - By joining a membership/pricing plan you agree to recurring payments until you cancel the membership/pricing plan through your account. You take responsibility for the confidentiality of your password and login information and must not share it with anyone else. Once you have joined chosen membership you understand you will be required to book each class through your account. The monthly fee includes 6 weeks 'holiday'. During these weeks there will be no live classes however a complimentary Zoom recording will be shared. You can cancel your membership at anytime. 

Online Studio - By joining the online studio you agree to take responsibility for your own safety, and will practice safely. You agree I (Ali Grace Wellness) cannot be held liable should an incident occur. You take responsibility for the confidentiality of your password and login information and must not share it with anyone else. You can cancel your subscription at anytime.

1:2:1 - You agree I (Ali Grace Wellness) cannot be held liable should and incident occur. You must declare all injuries, illnesses or medical conditions, and should health change, information will be updated. Payment is to be upfront and you agree to a strict 24 hour cancellation policy (you must cancel your session with 24 hours notice, thereafter it is deemed as used).

You understand I (Ali Grace Wellness) does not offer clinical Pilates, and you may be referred should I (Ali Grace Wellness) think appropriate. 

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